tag:blogger.com,1999:blog-745625607350497891.post1040733974650178868..comments2024-03-26T21:08:51.077-04:00Comments on All Life Is Local: CVS' Automated Checkouts: Not Ready for Prime Time?Peggy Robinhttp://www.blogger.com/profile/09062998960273261177noreply@blogger.comBlogger6125tag:blogger.com,1999:blog-745625607350497891.post-39904761243287354222011-02-03T10:53:50.450-05:002011-02-03T10:53:50.450-05:00They are firing all of the clerks for these things...They are firing all of the clerks for these things. They force shoppers to use them. I ran into a long-term CVS employee in Waltham, MA who was always super nice to me, and she was FIRED after they put in the machines. Moreover, they NEVER work well and they take forever to check out. I'm a huge shopper -- the kind with a full cart and 50 items. I am NOT doing self service.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-745625607350497891.post-12780328742438188902011-01-04T10:29:10.316-05:002011-01-04T10:29:10.316-05:00By reducing their biggest cost, labor, CVS becomes...By reducing their biggest cost, labor, CVS becomes much more profitable. Are they going to pass these big savings on to consumers?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-745625607350497891.post-3390661846895160782011-01-04T07:56:48.494-05:002011-01-04T07:56:48.494-05:00CVS is turning customers into unwitting/unwilling/...<i><b>CVS is turning customers into unwitting/unwilling/even willing (?) unpaid employees.</b></i><br /><br />Apart from other issues ( like taking away jobs ) that is what I don't like about the supermarkets going this way.<br /><br />I'm not getting anything for it, at least not anything noticeable.<br /><br />Anonymous2Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-745625607350497891.post-38480046959655048652011-01-03T12:36:40.224-05:002011-01-03T12:36:40.224-05:00Just to reiterate: This is not automatic checkout;...Just to reiterate: This is not automatic checkout; people are not being replaced by machines. It is self-checkout, i.e. CVS is turning customers into unwitting/unwilling/even willing (?) unpaid employees. It's a good enough reason for me to check out Walgreen's, which I hadn't bothered to do before.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-745625607350497891.post-45522353777799033222011-01-03T09:55:43.425-05:002011-01-03T09:55:43.425-05:00CVS checkout lines have always been *SLOW*. Maybe...CVS checkout lines have always been *SLOW*. Maybe it is the nature of drugstore business. People get what they want fast and head directly to the checkout line.<br /><br />I think "automated" checkout machines are anti-worker and as a customer I'm offended that I am now being asked to do the work.<br /><br />However, the checkout situation at CVS has always been so bad that I might actually come to welcome it.<br /><br />Especially if all I want is a pack of pens and the cashier is busy with someone buying a shopping cart full of things, paying by check and has a fist full of coupons.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-745625607350497891.post-59787646450624455982011-01-03T09:53:52.596-05:002011-01-03T09:53:52.596-05:00I love technology, but that doesn't ring true ...I love technology, but that doesn't ring true for technology that doesn't work properly. I've used the automated checkout machines on a number of occasions and while the concept is great, the machines frequently malfunction, which then requires assistance from lacking CVS personnel. I decided that it was more efficient for me to wait the long lines.Anonymousnoreply@blogger.com